Huawei DG8041W - Kernel Panics - Request firmware update to 1.06t

[alocke]

Hi,

Can I request the 1.06t firmware update to my Huawei DG8041W router that is currently running 1.05t?

My broadband connection appears to be reliable now (up for 67 days) but my router is restarting regularly causing internet to go down for devices. Here is some info from the router user log file:

...
2021-12-23 23:36:45 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2021-12-23T23:36:45.850Z
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2021-12-24 17:50:57 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2021-12-24 17:50:57+00:00], uptime is [35s].
...
2021-12-24 17:51:29 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2021-12-24T17:51:29.661Z
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2021-12-24 19:22:40 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2021-12-24 19:22:40+00:00], uptime is [34s].
...
2021-12-25 19:23:13 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2021-12-25T19:23:13.319Z
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2021-12-26 18:40:55 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2021-12-26 18:40:55+00:00], uptime is [34s].
...
2021-12-28 18:41:30 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2021-12-28T18:41:30.176Z
1981-01-01 00:00:09 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2021-12-29 00:50:54 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2021-12-29 00:50:54+00:00], uptime is [36s].
...
2022-01-03 00:51:26 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2022-01-03T00:51:26.762Z
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2022-01-03 18:20:58 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2022-01-03 18:20:58+00:00], uptime is [35s].
...
2022-01-05 18:47:20 [Critical][Config-Log] Terminal:WEB(192.168.1.11),Result:Success,Type:Logout,Username:admin
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2022-01-05 23:36:04 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2022-01-05 23:36:04+00:00], uptime is [35s].

Thank you.

[Michelle-TalkTalk]

Hello,

Please can you create your own topic and we'd be happy to take a look at this for you.

Thanks

[dazishy78]

Hi I am having the same issue. Can I request the 1.06t firmware update to my Huawei DG8041W router that is currently running 1.05t?

[Debbie-TalkTalk]

Hi alocke

No problem 🙂

Please let us know how you get on.

Thanks

Debbie

[alocke]

Hi Debbie,

Thank you for the extremely quick update! I can see the router has now been updated to 1.06t. I'll monitor the router in the coming days and see whether I get any more kernel panics/restarts.

[Debbie-TalkTalk · Accepted solution]

Hi alocke

Apologies for this.

I've made a change to the FW, please let us know how the connection compares.

Thanks

Debbie