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I can't connect to VPN

Ledg300
First Timer

on ‎19-01-2022 11:19 PM - last edited on ‎20-01-2022 12:18 PM by

Message 2 of 2

I'm having exactly the same issues on the firmware.

 

TalkTalk Wi-Fi Hub

version SG4K100130

 

Will a fix be pushed or will a new router be required?

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1 REPLY 1

KeithFrench
Community Star

on ‎20-01-2022 01:18 PM

Message 1 of 2

There is an issue with V130 in this situation. I will ask the TalkTalk support staff on here to deal with it for you.

 

However, if you have Windows 10/11 & use the internal Windows VPN client, they were broken in the last Patch Tuesday update. To remedy this you must install the following optional update:-

 

Windows 10 KB5010793

Windows 11 KB5010795 

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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