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I want install checked by Openreach

gravekingfisher
First Timer
Message 7 of 7

I have just had Future Fibre 150 installed by Openreach contractor.

Speeds are fine.

 

I'm not happy about the physical install and would like it checked by Openreach.

 

How do I do this ?

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6 REPLIES 6

Message 1 of 7

Hi gravekingfisher

 

Ok, if you contact the Future Fibre Team then they can discuss this with you.

 

Thanks

 

Debbie

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gravekingfisher
First Timer
Message 2 of 7

I didn't t see the outside. 

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Message 3 of 7

Hi gravekingfisher

 

Did you feed this back to the engineer during the install?

 

If you contact the team directly they can discuss this with you. The chat button is at the bottom of this page FUTURE FIBRE

 

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gravekingfisher
First Timer
Message 4 of 7

I guess it doesn't really matter that is future fibre. Its about the cabling, holes drilled etc. 

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martswain
Philosopher
Message 5 of 7

@gravekingfisher as there is no support here (yet) for Future Fibre issues, you'll have to follow the advice in post #2.

 

However, to help others, do tell us what you are not happy about, pictures can be added using the CAMERA icon in the toolbar if needed.

Debbie-TalkTalk
Support Team
Message 6 of 7

Hi gravekingfisher

 

Just to confirm, what issues are you experiencing?

 

Have you contacted our Future Fibre team directly?

 

Thanks

 

Debbie

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