We use cookies on our website. By selecting Accept, you are agreeing to our cookies. Find out more about our cookies
Accept
Reject
Skip to main content

FIbre Support

Get expert support with your Fibre connection.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Installation delay

safaafazal97
First Timer

on ‎16-04-2020 02:19 PM

Message 3 of 3

My TalkTalk internet installation was supposed to be yesterday 15/04/2019 and I’ve still not had anyone turn up. I’ve been without WiFi It’s been a month now and I can’t get through to TalkTalk customer services in anyway. Could anyone suggest what may be the best thing to do! 
many thanks 

0 Likes
2 REPLIES 2

safaafazal97
First Timer
In response to Taylerw

on ‎20-04-2020 10:10 PM

Message 1 of 3
Hi I did not request an engineer I just requested for the box via post. I still have not received that either.
0 Likes

Taylerw
Enlightened One

on ‎16-04-2020 02:34 PM

Message 2 of 3

Hi @safaafazal97 

Right now we are prioritising essential maintenance and repair works to minimise engineer visits. As a result, some customers who require an engineer visit to install TalkTalk broadband will have their appointments postponed, with vulnerable customers taking priority. Is there an option to re-book your engineer appointment in My Account?

0 Likes
© TalkTalk 2021