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Internet Down (Online Chat advisers wasting time)

ruzbeh
Team Player
Message 21 of 21

Router's internet light is red, despite the green broadband light. Phone line working fine but no internet. Restarted the router several times with no solution. Any idea what could be the issue?

 

Wasted two hours with two chat advisors. They just don't understand the problem. Asking repeatedly the same question after while. Are these chat bots? Really disappointing.

 

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