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Internet Outages , slow speeds , since infrastructure upgrades last night.

johm6340
Team Player
Message 4 of 4

Hello All ,
My connection is fine and syncing at 67 mbits . 
Speed test however is sub 2 megabits/second , and often 0 mbits/second.
Router is fine , Speed last night was 60 mbit download, close to 20mb upload.
Lots RG17 / RG14  talk talk customers are all suffering the same issue .
Impossible to get in touch with talk talk , chat is not responding .
This all seems related to the works done last night.
Can someone please at least get Talk Talk  to TALK to its customers and let us know when this will be resolved . 

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3 REPLIES 3

Message 1 of 4

Hi

 

Thanks for confirming.

 

Karl.

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johm6340
Team Player
Message 2 of 4

Back to normal now . Thanks

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Michelle-TalkTalk
Support Team
Message 3 of 4

Hello,

 

I'm sorry for the delay. I'm just trying to find out if you're affected by this current incident that our team are investigating and will post back as soon as I know more.

 

Thanks

 

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