on 03-08-2021 11:33 AM
Hello All ,
My connection is fine and syncing at 67 mbits .
Speed test however is sub 2 megabits/second , and often 0 mbits/second.
Router is fine , Speed last night was 60 mbit download, close to 20mb upload.
Lots RG17 / RG14 talk talk customers are all suffering the same issue .
Impossible to get in touch with talk talk , chat is not responding .
This all seems related to the works done last night.
Can someone please at least get Talk Talk to TALK to its customers and let us know when this will be resolved .
on 03-08-2021 02:44 PM
Thanks for confirming.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 03-08-2021 01:18 PM
I'm sorry for the delay. I'm just trying to find out if you're affected by this current incident that our team are investigating and will post back as soon as I know more.