on 04-02-2019 12:24 AM
Following this as the same is happening to me. No ethernet device to check with, full green lights, dial tone on phone.
Web pages say "Err connection reset" and phone says "connected, no Internet"
Problems after problems with you Talk talk, which is a shame because I'm really.trying
on 29-01-2019 11:05 AM
on 29-01-2019 06:58 AM
on 28-01-2019 12:54 AM
...the router and Service Status Heath Check are both indicating the service is up and running.
Try using the Chrome or Firefox browsers. Available for Windows, Mac, Apple and Android. And just in case you've got security software running a scheduled scan just disable that whilst testing at this time.
on 24-01-2019 08:01 AM
on 23-01-2019 04:04 PM
on 23-01-2019 03:15 PM
OK, thanks, and you get the error message on more than one device at the time? Does it happen when you're doing anything specifically or can it happens when gaming, browsing, streaming etc?
on 23-01-2019 02:45 PM
on 23-01-2019 02:01 PM
Line tests aren't showing any interruptions to your service between 12am and 1am (or any other time of the day), Are all devices unable to connect at the same time? Do you get an error message when you can't connect?
Approximately how long has this been happening?