on 17-06-2019 07:34 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.
on 15-06-2019 09:28 AM
Hi Michael welcome to the community, your post has been flagged for assistance and you should hear back on Monday. In the meantime please check your community profile and add your landline phone number it is used to identify your account please don't post personal details here.
Have you tried rebooting your router?
Do you have any noise on your phone line?