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Internet down possible router?

sammywalton40
First Timer
Message 2 of 2

Just been on to talk talk for the last 3 hours and no better off my internet has been down all day .. router is permanently orange light  plugged in via test socket and microfilter to illuminate the face plate .. phone line is working perfectly .. Can anyone offer any help the football is on Sunday ...I suspect the router has given up ..it doesn't even show up on a WiFi search from my devices ..Talk talk chat not very helpful...

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:
 

  • Name
  • Telephone number
  • Alternative contact number
     

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks


 

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