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Internet not working flashing orange and white then sticking to orange?

Rosscruicky
First Timer
Message 3 of 3

I had this problem all day it start flashing orange and white like internet about to connect and then goes straight to orange anyone got any idea what’s going on? 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hi Ross,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

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Gliwmaeden2
Community Star
Message 2 of 3

Have you tried switching it off for a full 30 minutes?

 

See if things steady up after that. If not, don't repeat the exercise until told to by staff helping you.

 

They will be back on here from Monday. It might take them a day or two to reply, after the weekend. 

 

They will need to identify your account,  @Rosscruicky.

 

Don't post any personal information details on the open forum pages. 

 

Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

Gliwmaeden2, a fellow customer.