Internet stalls after 7pm

[RachelEvans]

Really struggling with my internet in the evenings - try to stream anything and its glitching, even just browsing the internet is painfully slow and quicker to use my mobile phone data.

I've done all the things suggested - what's wrong with my internet? 😞

[Michelle-TalkTalk]

Hi Rachel,

I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault and the sync speed looks consistent. Just to confirm, does this affect both wired and wireless speeds? Please can you run some wired speed tests using the TalkTalk Speed Tester at different times of the day so we can see how the speeds compare.

Thanks