on 19-08-2020 10:55 PM
I have upgraded to Faster Fibre (38mb) around this time last year, previously I used TT's standard connection (11mb) and this wasn't an issue.
The problem is I would be using the internet fine, but spontaneously the connection seems to drop. The WiFi symbol is still present on both my Windows laptops, with no warning signs, Same for iPhone.
Say for example, I'm watching a YouTube video, after a while it will start doing the spinning thing. If I try to load up a website in a new tab, the dot just bounces and stays grey (Firefox). I tried going to 192.168.1.1, which also has the same result. After about 20 seconds of it starting, it will go back to normal as if nothing happened.
I am on the Sagecomm FAST 5364
on 20-08-2020 09:33 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 20-08-2020 12:29 AM
Please complete your community forum profile details, @Anonymous. This is for staff to identify your account.
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