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Latency variation issue on Fibre + ethernet

timothe
First Timer
Message 4 of 4

Hi,

I'm playing high intensity games on the TalkTalk Fibre 150 network. My PC is wired through ethernet. I checked with several cables, or even on WiFi

No speed problem, but sometimes packet losses and mainly latency variation. I never experienced that on Fibre with any other provider. This is killing my gaming experience. 

I've been onboard for 6 months and it's terrible service. 

Can someone please check what's happening or give me a workaround?

Thanks,

Tim

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3 REPLIES 3

Message 1 of 4

@timothe 

 

AFAIK there is no FUTURE FIBRE board as yet, just online chat and phone.

 

https://community.talktalk.co.uk/t5/FutureFibre/bd-p/FutureFibre

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timothe
First Timer
Message 2 of 4

Thank you! will post there.

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martswain
Philosopher
Message 3 of 4

@timothe 

 

TT have two Fibre 150 products, one over the phone line and the other real fibre, but data only.

 

If you have Future Fibre - Data Only, you'll have to use the dedicated support hub, staff here cannot currently offer assistance.

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