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Latest Customer Support opening hours

First Timer
Message 3 of 3

Hi does anyone know when the lines open/ close for broadband tech support? They were closed at 8:05am and 7:15pm so not as advertised. Can’t find an update anywhere! Thanks 


Support Team
Message 1 of 3

Hi Charlotte,


Would you like us to look into this for you? What issues are you experiencing with your connection?




Community Star
Message 2 of 3

Hi @Charlotte_E,


They should be as shown here (9am - 7pm weekdays for phone tech support).


However the staff here on the community may also be able to help if you wanted to explain what issue you are having here.


If you wanted help from the staff here you would need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.


Don't post any personal details in this thread, just add them to your community profile.


Then they will hopefully be able to respond to this post tomorrow.