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Line fault identified but webpage keeps asking for mobile number?

watdabney
First Timer
Message 2 of 2

Broadband has now dropped out for the 4th time in past week TN6. Usually webpage identifies line fault, I enter mobile number for updates & get txt info. Today, despite line fault being identified, on entering mobile number, webpage re-runs line test, finds fault & asks for mobile number again in a complete circle. Have tried different browsers. HELP! 

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

There is currently an outage at your exchange affecting data services.  Openreach are aware and investigating.

 

Thanks  

 

Karl. 

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