on 08-09-2021 12:51 PM
about to move and wondering whether to switch providers but checking best TT offers.
I can get 65 where I'm going but TalkTalk online move process only offers Fibre35.
I'd like 65 and to keep my SagecomF5364 router.
Are both possible?
on 10-09-2021 09:46 AM
on 08-09-2021 02:49 PM
If you are only being offered Fibre 35 at the new address it is likely that the line to the cabinet is so long that it cannot support Fibre 65 speeds.
As for the two HUBs, if you get a new one as part of the move, keep it as a spare.
on 08-09-2021 02:39 PM
@richardlister It is marketed as such, but both have identical specifications. It may just be that the WiFi Hub black was included on the order automatically, but doesn't in fact arrive if they establish that you already have a suitable device.
on 08-09-2021 02:27 PM
@paulshent - thanks but I thought the Sagecom F5364 was superior according to TT site plus costs more if u are buying them.
on 08-09-2021 02:01 PM
on 08-09-2021 01:59 PM
Take your router with you. Just ensure your new line can support fibre 65 over 35.
Otherwise the standard router is the sageMcom.
I am sure the Loyalty team or an OCE will verify my comment
on 08-09-2021 01:46 PM
Yes but the online move process says they are including a new black router - which is lower spec'd than the one I have? Just wondered if there was a technical reason for the router swap if I go up to 65mbps?
on 08-09-2021 01:33 PM