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Moving house during a 12/18/24 month contract

S Bland
First Timer
Message 3 of 3

We are going to be living in temporary accommodation for the next 4-6 months before we move into our home. We are looking to sign up to a contract that can move with us rather than having to cancel when we move.

 

I have read the UFO moving house FAQs but they don't cover my queries :

- how many times can we move address under the UFO contract? 

- do we bring the router with us to the new house?

- are there any charges when we notify TalkTalk of our new address?

- we understand fiber is available at our new address, is there anything else we need to check?

- a previous customer reported that they lost the saving benefits when they moved house? Are there any hidden costs associated with moving house under the contract? 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

You will have to speak to the UFO team, they can give you more information. 

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martswain
Philosopher
Message 2 of 3

UFO is full FTTP and only available in York and few other areas, do both the temporary home and your next home lie in UFO areas ?

 

If the property has not been connected a cable will be needed to laid and an ONT/modem installed, which is not moveable between properties.

 

Your HUB is transportable between properties.

 

As for cost, have a look on the dedicated UFO board, someone there may have an answer.

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