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Moving to a property without FTTP

barbs706
First Timer

on ‎12-01-2022 03:38 PM

Message 2 of 2

Hi there.

 

I currently have the talktalk FTTP data only 500 plan. We are going to be moving house in the next couple of months however the house is only served by FTTC. No FTTP available.

 

What will happen to my current FTTP contract? Can I change it to FTTC or will the contract be cancelled then I'll have to sign up again? Am I going to be charged a termination fee?

 

Many thanks.

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1 REPLY 1

Karl-TalkTalk
Support Team

on ‎12-01-2022 03:50 PM

Message 1 of 2

Hi

 

You should be able to complete a home move with our customer teams however they will move your service to FTTC at the new property. Done this way and remaining with TalkTalk, there would not be a termination fee.

 

Thanks  

 

Karl. 

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