on 28-10-2021 08:41 PM
Hello ive got a problem with my router not getting power , it was working find until the next morning . is there anyway i could get a new one sent out or what would be the best thing to do
on 29-10-2021 07:37 AM
on 29-10-2021 06:25 AM
I'm sorry to hear this.
I can send you a replacement router. Just to confirm, have you added the correct landline number to your Community Profile? (please do not post the number on this thread)
on 28-10-2021 08:53 PM
If you have tried it in another mains socket that you know works, and it is still not working, then the staff here will be able to arrange a replacement router for you. They will hopefully be able to respond to this post tomorrow to help.