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NOW I had now have cancelled as instructed

bet49
Popular Poster
Message 3 of 3

Why have I to wait until the 1/8/22 to get the new NOW working having paid already until 1st Aug? Cancelled the previous NOW on 4/8/22. as you said I had to do this within 7days? What USB pen doo I need for the N7950 box as the gap is small?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi

 

when you cancel NOW TV, they bill in advance so you have to wait until the billing period expires.  You should have an email of NOW TV advising you can watch NOW TV up to a certain date, this will be the end of your billing cycle.

 

Karl.

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fr8ys
Community Star
Message 2 of 3

Not sure on Now, that's one for support staff, but as for a usb drive this is a standard usb port ( not C though) and so any usb drive will fit.

I have a 128gb installed on mine, but beware the larger the drive the longer it takes to format the drive for use.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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