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New Fibre Installation

k3CmtAZT5u
First Timer
Message 2 of 2

All the houses on my street have FTTC availability. However when I type my post code into the TalkTalk sales website I'm only offered regular DSL broadband.

 

I've got in touch with BT OpenReach who have said that I need to get a regular line installed and then the provider can check for availability for FTTC.

 

If I get a regular broadband connection with TalkTalk, can I upgrade this to Fibre once its installed and theres a confirmation that Fibre is available.

 

If I get a phone line installed via TalkTalk and then cancel my connection if I can't get Fibre, how much will I be charged for the installation?

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hi k3CmtAZT5u,

 

This could be because their is no fibre availability at your cabinet at the moment. I'd recommend contacting our Sales Team directly as they will be able to look into this further for you and advise on the next steps.

 

Thanks

 

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