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Need help?

New Router

First Timer

Been waiting for a new router to be delivered by Yodel, just found out they tried to deliver it 3 times in the past week and saying i wasn't in. I've never left the house in two weeks. I've been in all the time. They will not attempt to deliver it again and it will be returned to TalkTalk now. Yodel are telling me lies saying nobody was in. How could i get a Router because i cannot leave the house

TalkTalk Content Team - TT Staff

Hi, I have passed this onto the team to take a look for you.

If you haven’t already, please can you add your home phone number to your Community Profile so we can locate your details. Please do not post any personal info on here as it’s public.

We’re working through a very large queue with a reduced support team at the moment so we’ll help as soon as we can. Thanks for your patience 😊