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New talk talk customer

DuckyS
First Timer
Message 3 of 3

i am new to talk talk, went live yesterday, set up last night, orange light was constantly flashing and is still flashing this morning.

I am working from home so desperatly need my wifi, can you help.

Thanks 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi DuckyS

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

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Divsec
Community Star
Message 2 of 3

Hi @DuckyS your post has been flagged for assistance and you should hear back soon.

 

 

 

In the meantime please check your community profile and add your landline phone number which is used to identify your account. Click avatar top right corner then settings, then wizard. Please don't post personal details here for security reasons. Once this information is in place the OCE team will be able to help you.

 

have you tried a 30 minute reboot. Switch off the router, wait 30 minutes then restart?

I don't work here and all my opinions are my own.