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No Internet and phone service

Bvshuk
Popular Poster
Message 12 of 12

There is no phone service and Internet connection from last Thursday bt booked appointments and no one turned up and noupdate at all talk talk chat line say it will work in 24 hours from last Thursday and still no either service 

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11 REPLIES 11

Message 1 of 12

Hi Bvshuk

 

That's great, thanks for letting us know 🙂

 

Debbie

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Message 2 of 12
All shorted thanks

Message 3 of 12

Hi Bvshuk,,

 

This is now showing 'fault fixed', is everything OK at your end now?

Chris

Message 4 of 12

Hi Bvshuk,


There have been further updates, there was an issue on the network that has been resolved and BT Openreach are now continuing to investigate this specific issue. I'll check again later for further updates


Chris

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Message 5 of 12

Hi Bvshuk,

 

I'm sorry this is taking so long. I'll check for updates and get back to you


Chris

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Message 6 of 12

Still waiting for Internet and phone service to start it been 10day

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Message 7 of 12
Thank you
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Message 8 of 12

There are no further updates so I'll check again tomorrow 


Chris

Message 9 of 12

OK thanks, I'll check again later for updates and let you know if there's any more information 


Chris

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Message 10 of 12

Thank you for replying Chris, yaa still same problem phone and Internet not working 

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Chris-TalkTalk
Support Team
Message 11 of 12

Hi Bvshuk,

 

I'm sorry for any inconvenience caused by this issue. The latest notes indicate that work was carried out yesterday however it's not clear if the issue was resolved, is your service still not working?

Chris

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