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No Internet since 6am

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5 REPLIES 5
mickeyadam64
First Timer

Just came back on a few minutes ago. I've lost money because I work online. Almost 5 and a half hours down. Has everyone  had the same problem today? I will be contacting TalkTalk later. To be fair to them in three years this is the first time this has occurred. Thanks. 

martswain
Philosopher

You will not be due any compensation for consequential losses on a home broadband contract.

 

There is no point in contacting anyone.

Martin
ukbill
First Timer

I have not internet at the moment either,been trying a line test but it says theres a fault but then returns to the previous page to try the process again,it could be a wider problem if thier site is also acting strange

mickeyadam64
First Timer
Thought not. Maybe they'll send me a Christmas Hamper?
OCE_Michelle
Community Team - TT Staff

Hi mickey,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

OCE_Michelle
Community Team - TT Staff

Hi ukbill,

 

I'm sorry to hear this. Please can you create your own topic and we'd be happy to take a look at this for you.

 

Thanks