on 17-01-2022 04:13 PM
I started having issues over the weekend, with no line sync (Amber light flashing), switched to the master (test) socket and the same issue kept repeating itself after a very painful hour with the support chat they booked a BrightSpark engineer to come out (believing it was an issue in my house which I guarantee it's not, nothing has changed) however it had just started working again the next day.
Next day internet was up fine, until I decided to clean up the area and put the cover back on the socket and plug into the normal socket. Did that no sync.
Plugged back into the test socket, still no sync. Wake up today and the internet is magically on again.
Logging into the router it shows that it was rebooted at 2:35am at which point it sync'ed and internet has been up since then.
The issue being why am I only getting sync when TalkTalk force reboots the router?
Decided to come here first, because TalkTalk chat will just want to make my bash my head against a wall.
on 19-01-2022 06:54 AM
on 18-01-2022 03:20 PM
on 18-01-2022 08:59 AM
Sorry to hear that you've been experiencing problems with your service. Line test is passing but does show some reconnections. How has it been since your last post?