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No internet again

hendrick
Popular Poster
Message 4 of 4

No internet and yet once again talk talk send an automated email to tell me it’s fixed. This is so frustrating. Need to change provider but I’ve 12 months left on my contract. Foolishly renewed after assurances from tt that the problems I had a year ago would not reoccurr! Here I am again. No service and nobody you can talk too!

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Message 1 of 4

Hello,

 

I'm sorry to hear this. Unfortunately we can't process cancellation requests via the Community and we can only recommend that you call our Loyalty Team directly if you would to discuss cancelling your service.

 

Thanks

 

hendrick
Popular Poster
Message 2 of 4

Thanks for response. Yes have done everything. Just need to cancel contract now. Enough is enough

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Divsec
Community Star
Message 3 of 4

Hi @hendrick sorry to read your woes. Your post has been flagged for assistance and you should hear soon but please remember that the staff here work office hours.

I'm assuming you have tried all the usual suspects? 

I don't work here and all my opinions are my own.
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