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No internet for the last 4 evenings

Tinag2
Chatterbox
Message 6 of 6

For the last 4 evenings my internet has repeatedly gone off and on all evening. Everytime I finally do get back on and try and run a service status it syas there has been a technical issue.
Now this morning I have no internet at all and again a technical issue when I try and run a service status.

Tina Griffiths
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5 REPLIES 5

Message 1 of 6

Hi Tinag2

 

Ok no problem, please let us know how you get on.

 

Thanks

 

Debbie 🙂

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Tinag2
Chatterbox
Message 2 of 6

Thanks Debbie, let me see if I have any more issues this evening and will get back to you.

Tina Griffiths

Message 3 of 6

Hi Tinag2

 

Thanks for updating your Community Profile.

 

The line tests are clear - No faults detected.

 

Would you like me to send a replacement router for testing?

 

Thanks

 

Debbie

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Tinag2
Chatterbox
Message 4 of 6

Have done

Tina Griffiths

Debbie-TalkTalk
Support Team
Message 5 of 6

Hi Tinag2

 

I'm sorry to hear this.

 

Please can you add your TalkTalk landline number to your Community Profile, we can then look into this further.

 

Thanks

 

Debbie

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