on 03-07-2021 03:03 PM - last edited on 03-07-2021 04:38 PM by Gondola
Hello, I dont have internet from this morning. I reset the ruter, turn off and on and still nothing.
All the time I have a orange light.
on 05-07-2021 07:38 AM
on 03-07-2021 07:45 PM
Is the amber light solid or flashing ?
It would be worth going to the Service Centre to run a connection test on your line, this will indicate if there is currently a fault affecting your service. You can also access this from the ‘My Account’ site.
For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.
Don't post any personal details in this thread, just add them to your community profile.
The staff on this community won't be around until Monday now, so you may get faster support by using the live chat over the weekend, however the staff here should respond to this topic early next week to help if you are still having issues.