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Open Reach has updated fibre availability for my property when will i be able to place an order?

stephenmaxted
Team Player
Message 43 of 43

I have been corresponding with Open Reach and on Monday 15th Feb I received the following in an email from their 'Fibre Enquiries team' that said "  I'm really pleased to be able to advise you that FTTP fibre is now available for you to order.  Please contact your chosen Service Provider who will be able to place an order for you."

 

The Openreach Fibre checker website now says I can order and lists TalkTalk as a supplier for my home but I still cannot place an order with TalkTalk.

 

How can this problem be rectified?

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42 REPLIES 42

Turkleton
Team Player
Message 41 of 43

Although openreach have done their necessary work for fttp, Talktalk must also have installed the required cablelink in your local exchange. Putting your postcode into the checker will let you know if this is done and if you can order.

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