on 29-09-2021 07:03 PM
I upgrade to fibre150 and the modem keeps dropping connection every hour. Worse in evening. DSL and Internet light on modem turn off regularly. Wifi router works fine. Line test is fine, no problem found. I am working from home and this is not working for me.
on 01-10-2021 07:07 AM
Thank you. I've run a test on the line now which is clear, however I can see quite a few re-connections on the line. Can I just confirm, has the set up changed at all since this was installed by the engineer or any new equipment added to the line?
on 30-09-2021 06:42 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.