on 05-07-2022 07:32 PM
Option 1 is the Fast Broadband package you're on now. Speed up to around 20Mbps.
Option 2 is Fibre 65 with speed around 65Mbps.
The benefit of upgrading is higher speed at lower cost. Make sure you are happy with the length of contract being offered. You're currently on a month by month rolling contract and the Option 2 offer is for a fixed term contract at a lower monthly price.
Call the Loyalty team to discuss and see what else they will give you for your loyalty.