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Orange light flashing dozens of times a day killing internet connection

Altern80
First Timer
Message 3 of 3

for weeks the Internet goes off dozens of times a day with the orange light router reset. Please help.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Altern80

 

I'm really sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

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paulshent
Community Star
Message 2 of 3

Hi

OCE support is available Monday to Friday

To give support please update your profile to contain your full name and telephone number.  This will allow support to locate your account for support.

DO NOT post that information on this thread

 

Also what type of router are you using ?

Have you tried a powering the router off for 30 mins and then back on. If not please try and update your ticket.

Thanks