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Orange light

Claire426
Popular Poster
Message 3 of 3

I cannot connect to internet. Router is showing a solid orange light. I have been restarting router at various times all morning. On restart it flashes orange and white for about 5 mins then shows solid orange light. How can this be fixed? 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi Claire426

 

All tests are clear, no issues showing remotely.  Can you check the home phone and see if there is a clear dial tone on your line.

 

also, do you have access to another router for testing ?

 

Thanks  

 

Karl. 

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Divsec
Community Star
Message 2 of 3

Hi @Claire426 is your phone line working OK? Your post has been flagged for assistance and you should hear soon but please remember that the staff here work office hours.

I don't work here and all my opinions are my own.
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