on 26-05-2022 04:28 PM
All 4 ip cameras working fine with the above modem until a month or so ago. The assigned ports all show as 'open' but I am unable to access the cameras remotely. I use the NoIP service and they are up to date with any URL changes so I am at a loss where to go from here! Over to the professionals!!
on 27-05-2022 10:01 PM
Hi @Piethorne I too thought that, but as he said in the opening post, the ports report as open, so this part must be OK.
Hi @lawrence161 I wonder if the address in your phone correctly specifies your No-IP domain, the NO-IP config in the router is just uername/password & domain, although this must be specified as the full No-IP domain name.
on 27-05-2022 09:20 PM
I'm a little curious as to the internal port settings shown in the screenshot. Have you actually gone into the port settings of each camera and changed their respective HTTP ports to 10001, 10002, 10003 and 10004 ? I ask because the default port is 80.
If you can access a camera locally in a browser simply by typing the LAN IP e.g. 192.168.1.220 but not when adding the HTTP port e.g. 192.168.1.220:10002 then the camera's HTTP port must be set at 80.
on 27-05-2022 02:59 PM
There are two problems with UPnP port mapping:-
Personally, though, I would not use UPnP for the reason (1) above & would statically map them via the Port Forwarding rules.
That aside, this should work, as from your earlier posts this sounds like your NO-IP domain is not set up correctly on your phone or there is a problem with your this domain.
on 27-05-2022 02:32 PM
Thank you for the advice.I tried accessing camera remotely, as suggested, using mobile data. No joy.
Will try and send a screenshot of Port Forwarding page, Keith, for your perusal.
on 27-05-2022 11:11 AM
If you want help with the Sagemcom's Port Forwarding, please can you include a screenshot of your configuration? Are you using a different external port for each camera mapped to the relevant internal port?
I notice that the ports seem to be open, but it would appear that you might be using uPNP, which is highly insecure. Let's start from the basics & move on from there.
27-05-2022 11:04 AM - edited 27-05-2022 11:12 AM
I don't have the Sagemcom myself, @KeithFrench will be able to help you with the exact port forwarding settings better than me.
However, you can at least try and isolate the problem area. I'll assume you have a laptop, PC or mobile phone handy.
Concentrating on the wired camera, make a note of its LAN IP address. You can get this from the router. An alternative for a PC is to use a nifty little tool called Wireless Network Watcher:
Check your port forwarding settings for that camera to make sure the internal host (camera LAN IP - e.g. 192.168.1.22) and internal port (normally 80) as well as the external ports (e.g. 5050) are as expected. Make a note of the external port.
Browse to https://www.whatismyip.com/ and make a note of your Public IPv4 (WAN) address.
Using a mobile phone with the WiFi SWITCHED OFF - USING DATA ONLY - try to access the camera in a browser by typing in the WAN IP address followed by a colon and the forwarded external port for that camera i.e.
Can you access the camera ?
on 27-05-2022 09:55 AM
I have tried connecting remotely via mobile phone with a Foscam camera app installed as well as an independent app. Both Android and have worked ok in the past.
Can access cameras from inside the house with no problem.
on 27-05-2022 09:51 AM
Thanks for getting back to me
The cameras are connected through wifi to the router as well as one that is connected directly to the router via cable.
Wifi strength in house ok.
When I went to the Port Forwarding page in the router all the cameras are showing, with PNP as the mode.
Hope that helps a bit.
26-05-2022 08:53 PM - edited 26-05-2022 08:58 PM
Are the cameras connected to a NVR, directly to a router / switch or directly to the Sagemcom ?
How are you accessing them remotely i.e. mobile app or PC etc ?