on 08-08-2020 01:47 PM
my power supply for my router has died can you please send a replacement.
i am using a friends spare power supply and he needs it back.
if possible could you send 2 as a back up would be great.
just the one if not please
on 10-08-2020 10:26 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
08-08-2020 01:57 PM - edited 08-08-2020 02:01 PM
Please complete your community forum profile details, @Andrew1984.
Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save.
Staff should pick up your thread from Monday.
If you need help sooner, perhaps contact Chat on links from this page:
on 08-08-2020 01:55 PM
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.