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Power supply

Andrew1984
First Timer
Message 4 of 4

Hi,

 

my power supply for my router has died can you please send a replacement.

 

i am using a friends spare power supply and he needs it back.

 

if possible could you send 2 as a back up would be great. 

just the one if not please

 

Thanks 

 

Andrew 

0 Likes
3 REPLIES 3

Michelle-TalkTalk
Support Team
Message 1 of 4

Hi Andrew,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Gliwmaeden2
Community Star
Message 2 of 4

Please complete your community forum profile details,  @Andrew1984.

 

Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

 

Staff should pick up your thread from Monday. 

 

If you need help sooner, perhaps contact Chat on links from this page:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Gliwmaeden2, a fellow customer.

fr8ys
Community Star
Message 3 of 4

Hi,
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).