on 23-06-2020 10:14 PM
After upgrading I was promised a minimum guaranteed download speed of 65 mb, however this evening after getting home I struggle to get between 5-7 down but can get 16-18 up. My router us a Huawei HG633 and when I checked the upstream line rate is 19999 and the downstream line rate is 79650. My daughter who was checking during the day and was getting speeds down between 22-27 down and 16-18 up
Solved! Go to Solution.
on 19-08-2020 09:26 AM
on 02-09-2020 07:23 PM
Hi does anyone know how I'm to be contacted and what the definition of as soon as possible is because at this stage I can only assume that it's by carrier pigeon which may not know where I live .......
on 03-10-2020 02:14 PM
I swear to god you couldn't make this *@#][!!'#[@#]!* up. After being told on this forum that I would be contacted by talk talk and then after a good few days if anyone knew when I would be contacted, I got an email today saying that I was contacted already and that ad I hadn't responded in 28 days the matter is now closed. This is a shocking way to treat customers.