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RENEW CONTRACT

SarelErwee
First Timer
Message 7 of 7

I've been offered a price to renew my contract, but when I click "renew" a message comes, up after confirming my address that it is not available in my area! I already have it! 

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6 REPLIES 6

Message 1 of 7

Thanks Gliwmaeden2 🙂

Chris

Gliwmaeden2
Community Star
Message 2 of 7

@kbike, your own thread is here:

 

https://community.talktalk.co.uk/t5/Broadband/Out-of-date-offer/m-p/2851000

 

It is in the queue for attention. 

 

Please look out for a reply from TT staff on there. This is to avoid confusion between customers' accounts in help threads.

Gliwmaeden2, a fellow customer.
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Chris-TalkTalk
Support Team
Message 3 of 7

Hi kbike

 

My request to update the profile was to the OP (SarelErwee), do you have your own thread?

Chris

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kbike
Participant
Message 4 of 7

Thanks for reply,checked my profile & both my landline & mobile numbers are already there

Regards: Duncan

Older but not wiser.
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Message 5 of 7

Hi SarelErwee,

 

If you still need assistance can you please update your community profile as Gliwmaeden2 has advised


Chris

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Gliwmaeden2
Community Star
Message 6 of 7

Please add your Talktalk landline number to your community forum profile details, @SarelErwee, so that Talktalk staff can identify your account. 

 

Go via your avatar/name; settings; launch profile wizard. 

Gliwmaeden2, a fellow customer.
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