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on 18-01-2022 06:55 AM
I've been offered a price to renew my contract, but when I click "renew" a message comes, up after confirming my address that it is not available in my area! I already have it!
on 19-01-2022 09:52 AM
Thanks Gliwmaeden2 🙂 Chris
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on 19-01-2022 09:31 AM
@kbike, your own thread is here:
https://community.talktalk.co.uk/t5/Broadband/Out-of-date-offer/m-p/2851000
It is in the queue for attention.
Please look out for a reply from TT staff on there. This is to avoid confusion between customers' accounts in help threads.
on 19-01-2022 09:27 AM
Hi kbike
My request to update the profile was to the OP (SarelErwee), do you have your own thread? Chris
on 19-01-2022 09:24 AM
Thanks for reply,checked my profile & both my landline & mobile numbers are already there
Regards: Duncan
on 18-01-2022 02:16 PM
Hi SarelErwee,
If you still need assistance can you please update your community profile as Gliwmaeden2 has advised
Chris
on 18-01-2022 07:34 AM
Please add your Talktalk landline number to your community forum profile details, @SarelErwee, so that Talktalk staff can identify your account.
Go via your avatar/name; settings; launch profile wizard.
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