15-04-2020 12:40 PM - edited 15-04-2020 12:40 PM
been expecting a engineer all day got a text saying they have done the first part of the installation but not the installation to the home apparently my phone was switched off which it was not how do i get another appointment to get this done ive tried rigning up but the call is just ended saying this service is down so how am i meant to rearange this
on 11-05-2020 09:18 AM
Hi Stephenleighton, I can take a look at this for you. I've sent you a personal message to get more information.
on 30-04-2020 09:33 AM
why has my order been canceled ive payed the first payment and did not cancel it either so what is going on, i cna tget threw the line to speak to anyone and now its canceled sort this...........................
on 23-04-2020 12:48 PM
Due to the Covid crisis this install has been delayed until 24/6
This is for the safety and welfare of all engineers and customers where access is required to the property to fully complete an installation.
Appointment times will be reviewed once the situation improves.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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