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Rearange engineers comming out

Stephenleighton
First Timer
Message 4 of 4

been expecting a engineer all day got a text saying they have done the first part of the installation but not the installation to the home apparently my phone was switched off which it was not how do i get another appointment to get this done ive tried rigning up but the call is just ended saying this service is down so how am i meant to rearange this

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3 REPLIES 3

Message 1 of 4

Hi Stephenleighton, I can take a look at this for you. I've sent you a personal message to get more information. 

 

Ady


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Message 2 of 4

why has my order been canceled ive payed the first payment and did not cancel it either so what is going on, i cna tget threw the line to speak to anyone and now its canceled sort this...........................

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

Due to the Covid crisis this install has been delayed until 24/6

 

This is for the safety and welfare of all engineers and customers where access is required to the property to fully complete an installation.

 

Appointment times will be reviewed once the situation improves.

 

Thanks  

 

Karl. 

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