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Renewal offer email (echo dot)

stretch2002uk
First Timer
Message 4 of 4

Hi, I renewed my Fibre 150 contract in July which included an offer of an Echo dot + smart plug or a ring doorbell, however I haven't had any notification or email on how to order the item. Does it take a certain length of time before I am contacted?

 

Thanks for your help,

Brian

Thanks Brian
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3 REPLIES 3

Message 1 of 4

Thank you @stretch2002uk

 

Can you just  confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

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stretch2002uk
First Timer
Message 2 of 4

Hi, 

 

It was the Echo dot + smart plug that I would like.

 

Thanks very much for your help.

Thanks Brian
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Arne-TalkTalk
Support Team
Message 3 of 4

Hi @stretch2002uk

 

Can you confirm which product that you wanted? 

 

I can escalate it then. 

 

Thanks 
 

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