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on 02-09-2020 07:12 AM
I am due to renew my contract next month, I usually do this online in plenty of time for the contract ending but this time the only renewal/upgrade offers showing are for mobiles so I can't renew. I want to continue with my home broadband, just on a new contract. Anyone else having this problem?
on 03-09-2020 12:02 PM
Hi Beatles63
I can see that your account has now been renewed for 18 months ending 02/03/2022
Thanks for staying.
on 02-09-2020 08:01 AM
Hi @Beatles63 have you tried the loyalty team on 03451720046 answer cancel or loyalty when prompted they usually have the very best offering.