on 29-10-2021 11:09 AM
My Internet keeps going off, the router seems to reset itself, blinks orange a few times then comes back on, this happens multiple times a day! So far customer service have been useless, ITS NOT THE WIFI!, up until a month ago there was no issue, set up hasn't changed!
on 29-10-2021 01:04 PM
I'm showing an impairment in the copper line and an engineer is recommended.
What days are best for the engineer.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE