FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Replacement Router

trashpanda
First Timer
Message 4 of 4

My wifi keeps failing and requires a router restart to work again for a few days.  I've spoken to an engineer and they mentioned it would be worthwhile requesting a replacement router to resolve the issue.  Can you send one out?

0 Likes
3 REPLIES 3

Message 1 of 4

Hi

 

A router is on the way.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

trashpanda
First Timer
Message 2 of 4

No Problem, done

0 Likes

Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes