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Request for a replacement router

Tonisky
First Timer
Message 2 of 2

Hi there,  could you send me a replacement router please? I currently have a Huawei HG633 super router. It's pretty old and keeps rebooting itself almost every hour. Sometimes it can last for couple of hours, but it is very unpredictable. It will just reboot itself if it wants to. It's very annoying especially when I am in a video phone call. I believe it's time to get it replaced. Thanks.

Phone Doctor
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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Tonisky

 

I'm sorry to hear this.

 

I have ordered you a replacement router and a returns bag for your current router.

 

Please allow 24-48hrs for this to arrive. Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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