@Phatslax The recording of returned equipment is and has been in a state of complete shambles for months now. If you still have the Post Office receipt check the Tracking Number details on the Royal Mail tracking page. You can then copy and paste the results here in the topic thread.
If case you have forgotten the Do’s and Don’ts. There are members that have. Remember:-Be yourself and tell it like it is,. Be courteous to other customers. Give others the benefit of the doubt. Update your community profile. The Forum Guidelines apply to ALL members there are/should be, NO exceptions. If you have nothing nice to say, then say nothing at all. Now a wizard.
