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Router Replacement Request

ChapmanS
First Timer
Message 3 of 3

Hi there,

 

The power cable for my router has stopped working as my router has began to turn itself on and off. If I fiddle with the wire it can turn on and off.

 

Please can I have a replacement cable? 

 

Thank-you

 

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi ChapmanS

 

I'm sorry to hear this.

 

I have ordered you a replacement router which will include new cables and a returns bag for your current router.

 

Please allow 24-48hrs for this to arrive. Let us know how you get on.

 

Thanks

 

Debbie

Skynet_TX
Community Star
Message 2 of 3

Hi @ChapmanS,

 

The staff here will hopefully be able to reply tomorrow to help, they can't send a cable by itself, they would send you the whole pack with a new router and cables.