Get expert support with your Fibre connection.
on 27-01-2022 02:30 PM
Hi
Our router stopped working last night can we get a replacement please. Current model Sagecom Fast 5364-3. T8.
It powers on the led flashes orange for a bit then orange and white as though trying to connect then goes just solid orange, tried multiple resets but no joy also i am unable to log into the router to check any settings as it will not load the page(see screenshot)
Got my spare TPlink Archer VR600 Connected now works fine so not a connection issue phone line is also good.
Replacement required please.
Many Thanks
Paul
on 27-01-2022 02:56 PM
Fantastic
Thank you
Paul
on 27-01-2022 02:35 PM
Hi Paul
I'm sorry to hear this.
I have ordered you a replacement router, please allow 24-48hrs for this to arrive.
Thanks
Debbie