on 17-05-2022 06:58 AM
I'm trying to check if my router will arrive before my planned future fibre FTTP installation by Openreach on Thursday. I've so far received no shipping confirmation from any courier/postie, and it is supposed to arrive several days prior to the install date.
I'm trying to check if its been shipped as i want some reassurance after several neighbours have complained theirs failed to arrive on time. As i work from home, I cannot afford any length of downtime without an internet connection.
on 17-05-2022 07:23 AM
The router will usually arrive the day before installation, however we have no visibility of the device for tracking from here.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE