on 03-06-2021 11:43 AM
Ever since receiving the router and joining talk talk I have had to reset my router daily in order to get a connection.
I have also noticed that at midnight my routers network will go down at midnight most days.
This is highly disappointing, and I did not think that I would have to constantly have to turn the router on and off constantly whilst also not having internet at certain points in the day.
on 06-07-2021 11:39 AM
Tests are clear and I'm not seeing any issues with the connection remotely.
I've a different model Hub on the way so we can rule out a hardware issue.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 03-06-2021 01:06 PM
on 03-06-2021 12:06 PM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.