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Router down/continuous orange light

Junenewman
First Timer
Message 7 of 7

For the past week my router flashes orange continually and may get a white light for a couple of minutes. 
I’ve done the power on/off .. reset 

Phoneline is working. 
I’ve done the checks online. No problems

Help!!

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6 REPLIES 6

Message 1 of 7

Hi Junenewman

 

I can see that this fault has been raised over to Openreach to be investigated by a line engineer.

 

We should receive further updates from Openreach within the next 48-72hrs.

 

Thanks

 

Debbie

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Message 2 of 7

This is becoming very infuriating now!! Can’t watch tv and when it does come back it’s gone as quick. 
I will not be held to ransom for a fault l haven’t caused!! 
I live alone and the hun hasn’t been moved from a different place in 3yrs. Faulty equipment not caused my me!!!

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Message 3 of 7

No it’s in its designated port

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Message 4 of 7

Hi Junenewman

 

Thanks for updating your Community Profile.

 

The line test has detected a potential fault. Is the router currently connected at the test socket?

 

Thanks

 

Debbie

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Message 5 of 7

Done 🙂

Karl-TalkTalk
Support Team
Message 6 of 7

Hi

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

Karl. 

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