on 15-06-2021 04:06 PM
For the past week my router flashes orange continually and may get a white light for a couple of minutes.
I’ve done the power on/off .. reset
Phoneline is working.
I’ve done the checks online. No problems
on 17-06-2021 07:10 AM
I can see that this fault has been raised over to Openreach to be investigated by a line engineer.
We should receive further updates from Openreach within the next 48-72hrs.
on 16-06-2021 09:05 PM
This is becoming very infuriating now!! Can’t watch tv and when it does come back it’s gone as quick.
I will not be held to ransom for a fault l haven’t caused!!
I live alone and the hun hasn’t been moved from a different place in 3yrs. Faulty equipment not caused my me!!!
on 16-06-2021 07:07 AM
on 15-06-2021 04:25 PM
Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE